Privacy Policy

1. Introduction

Qori Digital ("we," "us," or "our") operates the website qoridigital.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our web design, SEO, and digital marketing services.

2. Information We Collect

Personal Information You Provide

• Name, email address, phone number, and business name submitted through our contact forms
• Website URL and business details shared during consultations or project onboarding
• Billing and payment information processed through our third-party payment processors
• Login credentials for client portals, analytics dashboards, or CMS platforms we manage on your behalf

Information Collected Automatically

• Device and browser information (type, version, operating system)
• IP address and approximate geographic location
• Pages visited, time spent, referring URLs, and click behavior
• Cookies and similar tracking technologies (see Section 6)

Third-Party Analytics and Tools

We use services such as Google Analytics, Google Search Console, and similar platforms to analyze website traffic and improve our services. These tools may collect data independently under their own privacy policies.

3. How We Use Your Information

• To provide and deliver web design, SEO, and digital marketing services
• To communicate with you about projects, proposals, and support requests
• To send invoices and process payments
• To analyze website performance and improve our own site and services
• To comply with legal obligations and enforce our terms of service
• To send occasional marketing communications (only with your consent; you may opt out at any time)

4. How We Share Your Information

We do not sell your personal information. We may share information with:

• Service providers — hosting companies, payment processors, email platforms, and analytics tools that help us operate our business
• Third-party platforms — such as domain registrars, CMS providers, or SEO tools, only as necessary to deliver services you have engaged us to perform
• Legal requirements — if required by law, regulation, or legal process

5. Client Website Data

When we build or manage websites and SEO campaigns on your behalf, we may have access to your website's analytics data, search console data, CMS credentials, and hosting accounts. We treat all client data as confidential and use it solely for the purpose of delivering the services you have engaged us to provide. Upon termination of services, we will transfer all credentials and access back to you.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Remember your preferences (e.g., language selection)
• Analyze site traffic and user behavior
• Improve site performance and user experience

You can control cookies through your browser settings. Disabling cookies may affect some site functionality. We do not use cookies for cross-site advertising.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, maintain our business records, or comply with legal obligations. Contact form submissions are retained for up to 2 years. Client project data is retained for the duration of the business relationship and for 1 year afterward unless otherwise agreed.

8. Data Security

We implement reasonable technical and organizational measures to protect your information, including encrypted connections (HTTPS), secure password practices, and limited access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Opt out of marketing communications
• Request a copy of your data in a portable format
• Withdraw consent where processing is based on consent

To exercise these rights, contact us at the email below.

10. Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us and we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of our website or services after changes constitutes acceptance of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:

Qori Digital
Central Florida
Email: rod@qoridigital.com